Privacy Policy & Terms of Use

1. Commitment to Patient Privacy

Mercy Medical Clinic is dedicated to maintaining the privacy and security of your personal health information. This Notice of Privacy Practices describes how health information about you may be used and disclosed and how you can get access to this information.

2. Health Insurance Portability and Accountability Act (HIPAA)

We strictly adhere to all federal HIPAA regulations. Your Protected Health Information (PHI) is used strictly for treatment, payment, and healthcare operations. We do not sell or share your personal health data with unauthorized third parties.

3. SMS & Text Messaging Policy

When you provide your phone number to Mercy Medical Clinic, you consent to receive informational messages regarding appointments, test results, and healthcare updates. You may opt out at any time by replying STOP. Message and data rates may apply.

4. Website Terms of Use & Disclaimer

The content provided on this website is for informational and educational purposes only and is not intended to substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider with any questions you may have regarding a medical condition.

5. Contact Our Privacy Officer

If you have questions or complaints regarding our privacy practices, please contact us at:
Mercy Medical Clinic
9510 University City Blvd, Ste 102
Charlotte, NC 28213
Phone: (704) 833-8037