Telehealth Virtual Care in Charlotte, NC
Virtual Healthcare · Charlotte, NC

Convenient,
Compassionate Care
Wherever You Are

Virtual healthcare that fits your schedule. Connect with an experienced provider from home, the office, or while traveling — same personalized care, zero commute.

HIPAA-Secure Video
Any Device, Anywhere
Flexible Scheduling

Telehealth Visit

Mercy Medical Clinic

LIVE

Connect with your provider via any device:

Phone
Tablet
Computer
Get Started →
What is Telehealth?

See a Provider Without Leaving Home

Telehealth is a convenient way to receive medical care through secure video appointments with your healthcare provider. Instead of traveling to the clinic, you consult with one of our providers remotely using your phone, tablet, or computer.

At Mercy Medical Clinic in Charlotte, NC, telehealth appointments maintain the same high standard of personalized care. Virtual visits are ideal for routine medical concerns, follow-up appointments, medication management, and ongoing monitoring of chronic health conditions.

HIPAA-Secure Video
Flexible Scheduling
Any Internet Device
Same Trusted Provider
Doctor using smartphone for telehealth

Virtual Visits Available

Mon–Sat · Charlotte, NC

Conditions Treated

What Can Be Treated Through Telehealth?

Many common medical concerns can be evaluated and managed during a telehealth appointment. Our providers can diagnose conditions, recommend treatment plans, and prescribe medications when appropriate.

Cold, flu & sinus infections
Allergies & seasonal symptoms
Coughs & congestion
Minor illnesses
Medication refills
Chronic disease management
Blood pressure & diabetes follow-ups
Mental health consultations
Follow-up appointments
Review of lab results
General medical questions

Need an In-Person Exam?

If your condition requires a physical examination or additional testing, we'll help schedule an in-office appointment for continued care.

Book In-Person
How It Works

Your Virtual Visit in 4 Simple Steps

Scheduling and attending your virtual visit is simple and secure. Here's exactly what to expect from start to finish.

01 Schedule Your Appointment

Book online or call us at any time. Choose a slot that fits your schedule — mornings, afternoons, or evenings.

02 Receive Your Secure Link

Before your visit, we'll send a secure video link by email or text along with simple join instructions.

03 Join Your Appointment

Click the link a few minutes early on your phone, tablet, or computer. No downloads or complex setup needed.

04 Meet With Your Provider

Discuss symptoms, medications, and next steps — just like an in-office visit. We'll coordinate any in-person follow-up if needed.

Telehealth on computer
24/7
Telehealth Availability
< 5 min
Avg. Wait Time
100%
HIPAA-Compliant
Same-Day
Appointments Available
Modern clinic room

"The telehealth visit was seamless and just as thorough as coming in. Dr. Joseph took her time and I felt truly cared for."

— Verified Patient, Charlotte NC
Why Choose Us

Healthcare Designed Around Your Life

At Mercy Medical Clinic, we're committed to making healthcare more convenient without compromising quality. Our telehealth services let you receive professional medical care when it's most convenient for you.

Minor Illness Treatment

Get diagnosed and treated for colds, flu, allergies, and more without leaving home.

Chronic Condition Management

Ongoing follow-ups for diabetes, hypertension, and other conditions—on your schedule.

Medication Refills

Request prescription renewals quickly with a virtual consultation.

Follow-Up Visits

Connect with your care team after lab results or a prior visit, no extra trip needed.

GET IN TOUCH

Ready to Start Your Virtual Visit?

Fill out the form and a member of our team will be in touch to confirm your telehealth appointment. Or call us directly — we're happy to help.

704-833-8037

Mon-Thu 9am-6pm • Fri-Sat 9am-2pm

9510 University City Blvd, Ste 102

Charlotte, NC 28213

Telehealth Available

Any device - HIPAA-secure video

Send Us a Message

Begin Your Journey Today

Healthcare That Comes to You

Schedule your telehealth appointment today and experience healthcare designed around your life. Your health, your schedule — we make it work.

*Individual results are not guaranteed and may vary from person to person. Images may contain models.
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Mercy Medical
Mercy Medical
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